Autonomous Field Support Engineer

The Company:  We are Hexagon. At Hexagon, we do not just measure the world – we define its future. As the global leader in measurement technologies, we provide the confidence that vital industries rely on to build, navigate, and innovate. We bridge the physical and digital worlds with cutting-edge metrology, reality capture, and positioning solutions – making industries and cities safer, smarter, and more sustainable.

Hexagon Autonomous Solution comprises of three divisions: Agriculture, Autonomy & Positioning and Mining – Providing a breadth of perception, positioning, vehicle autonomy and site orchestration technologies to enable the full autonomous solutions for the agriculture, mining, automotive and marine sectors.

The Project: Hexagon has partnered with our mining client to develop an autonomous haulage solution for a will deploy and operate a world-first fleet of 120 fully Autonomous Road Trains to carry ore 150km to the Port.  The solution, which includes drive-by-wire technology and an autonomous management system, is a truck-agnostic, full-site solution designed to streamline vehicle movement in road-train haulage. 

At Hexagon we are a fast growing innovative and dynamic business that will offer you endless opportunities you seek - Whether you’re looking to take the first step or the next challenge in your career, you’ve come to the right place

The Position: Reporting to the Autonomous Field Manager, we are seeking a Field Support Engineer role.  The Field Support Engineer is responsible for a wide variety of duties that oversee the integration and commissioning of our autonomous hardware, working cross functionally with our development and deployment teams and client to assist in the transition to deployment of the AHS integrated solution.  This position is FIFO on a 8:6 roster, fly out from Perth to our client’s site. All accommodation and flights will be provided.

As a Field Support Engineer your role will include the following responsibilities; 

• Integrate, debug, and commission drive-by-wire and autonomy hardware
• In-production facility and in-field, FIFO, deploying and testing of autonomous vehicle software and dynamic controls
• Perform test execution for new firmware, software, or hardware
• Deploy software on embedded Linux controllers
• Develop test plans and schedules
• Develop test instructions for vehicle operators
• Regular reporting and discussions with NPI development teams to debug issues, provide product improvement suggestions
• Analyse, coordinate, and perform failure analysis activities to identify root cause of customer reported issues
• Act independently with minimal supervision to conduct data collection and complete required vehicle performance tests
• Contribute to customer documentation and training material for various software applications
• Assist customers with configuration and ongoing usability of system hardware and software

About you

We are looking for a Field Engineer or Field Technician with experience in the development and application of AHS solutions for mine site operations. This opportunity will offer a unique chance to join a worlds 1^st in the evolving landscape of autonomous application in the mining sector. In addition we are seeking those with the following qualifications and skills;

• Bachelor’s degree in an relative engineering discipline OR trade certified in electrical, auto electrician or mechanical with field-based experience working with AHS/OEM machinery within mining or heavy industry. 
• Experience in the installation of vehicle electrical hardware 
• Ability to be agile and adaptable to fast changing requirements
• Experienced in troubleshooting, problem solving in a testing/application environment within AHS or autonomous application within mining operations
• Valid Australian working rights: Permanent Resident or Australian Citizen

Desirable, not essential;

• Automotive Electrical experience
• Would consider experience working with heavy duty fleets
• Prior experience with field-follow programs pertaining to AHS equipment
• Vector CANape, CANalyzer, CAN hardware tool experience
• CAN bus communication and diagnostics experience (J1939)
• Experience with testing of controls and actuators
• Experience with data acquisition equipment (National Instruments tools, Somat Edaq, etc..)

Not sure if you meet all the qualifications for this role? Let us decide! At Hexagon, we are committed to a diverse and inclusive work environment. If you’re excited about the opportunities this role could bring, we encourage you to apply.  We are committed to being a diverse workplace that mirrors the international nature of our business, with employees, customers and suppliers working across the world in more than 50 countries.