Operations Manager

Hexagon Autonomous Solutions is looking for highly motivated and efficient Operations Manager to oversee various functions in our facility in Dowling, Ontario including but not limited to Order Management, Data Entry, Production, Inventory, Logistics, and Quality Control. This role will also cover internal engineering services/support. The ideal candidate will have strong interpersonal skills in collaboration, team participation, creative problem-solving, conflict resolution, group planning, and decision-making. They must be able to motivate, manage, and train a team of employees, create strategy and goals for team productivity and quality of work, maintain a positive attitude under pressure, and communicate reports and updates both locally and remotely. 

While part of the global operations team, this position will join a high-performance team focused on to motivate, manage, and train a team of employees, create strategy and goals for team productivity and quality of work, maintain a positive attitude under pressure, and communicate reports and updates both locally and remotely. Our customers rely on Hexagon Autonomous Solutions’ industry leading technology when building their own solutions. This position may be a great fit if you have a passion for emerging technology, and desire to use your engineering skills to solve real-world challenges and shape the future of the industry. 

The Location: Hexagon is a global company with offices around the world. This position is based in Dowling, Ontario.  

As our Operations Manager, responsibilities include: 

• Manage Order Management, Data Entry, Production, Inventory, Logistics, and Quality Control
• Ensure effective inter-departmental communication and collaboration.
• Set clear objectives and establish reporting structures.
• Develop and implement efficiency improvement processes.
• Ensure compliance with regulations and guidelines.
• Lead internal support as needed.
• Foster a culture of continuous improvement and team success.
• Motivate, manage, and train the team.
• Provide regular performance feedback and facilitate performance discussions.
• Create opportunities for skill development and growth.
• Work closely with all departments to ensure smooth processes and information flow.
• Track and report Weekly/Monthly/Quarterly KPIs and metrics.
• Identify gaps in performance and develop improvement tactics.
• Communicate regularly with senior leaders on performance and key initiatives.
• Lead continuous improvement initiatives and participate in financial planning and budget management.

Must-Have:                        

• Proven experience in operations management.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills for local and remote interactions.
• Ability to set objectives and establish reporting structures.
• Self-motivated with a strong follow-through ability.
• Strong problem-solving and critical thinking skills.
• Organizational and prioritization skills.
• Ability to work independently and as part of a team.
• Strong verbal and written communication skills.
• Proficiency with computers and office equipment.
• Expertise in strategic planning and project management.
• Financial acumen and budgeting skills. 

Key Success Factors:  

• Strong interpersonal skills for fostering productive relationships and creating a collaborative working atmosphere
• Ability to influence and motivate those around you
• Knowledge of value stream mapping, kaizen, standard work, leader standard work, daily management and other lean methods
• Strong ability to organize and manage multiple priorities using effective problem-solving/resolution skills and a collaborative team focus

Nice-to-Have: 

• Certified Professional in Supply Management (CPSM)
• Project Management Professional (PMP)
• Certified Supply Chain Professional (CSCP)
• Lean Certification
• Certified Operations Manager (COM)

If you require any special accommodation, please email our team at hrrecruitingteam.ap@hexagon.com and we will be pleased to follow up with you. Please do not send cover letters or resumes to this address. 

The Company: Hexagon is a global leader in digital reality solutions, combining sensor, software, and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality, and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications. You’ll be joining over 24,000 people in 50 countries on the leading edge of your field.  

This position is with Hexagon’s Autonomous Solutions division, a global technology leader, pioneering end-to-end solutions industry leaders rely on for assured positioning and autonomy on land, sea, and air. Our work touches every aspect of life, from sustainability on Earth to enabling autonomy. 

Applicants who require accommodation in the job application process may contact Human Resources at hrrecruitingteam.ap@hexagon.com.