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System Support Technician

Job Locations CA-AB-Calgary
Job ID
2024-2714
Category
Technical / Engineering
Type
Permanent Full-Time
Company : Name
Hexagon AB

Overview

Hexagon's Autonomy & Positioning division is looking for an Systems Support Technician to join our high-tech engineering and manufacturing company that is committed to customer service excellence and continuous improvement. Reporting to the Manager, Software Infrastructure, you will design, implement and troubleshoot systems that meet user needs for general and customizable test platforms. You will utilize your knowledge of operations to maintain a truly extensible and full featured system; supporting 100 test servers and 500 devices under test in our state-of-the-art software lab. 

 
The Location: Hexagon is a global company with locations around the world. This position is based in Calgary, AB.

 

This position requires office visits to maintain lab hardware and is not eligible for full time WFH. 

Responsibilities

As a Systems Support Technician, you will: 

  • Support and operate all aspects of existing Jenkins/GitLab based CI/CD systems
  • Stack and rack computers in our software lab 
  • Wire setups and troubleshoot issues in our software lab
  • Support ordering software/hardware to enable development and test
  • Identify 3rd party applications that meet system requirements

Qualifications

Must-Have:                      

  • Post-secondary education with relevant work experience
  • Configure and deploy computer systems
  • Proven ability to set-up test systems 
  • Proven ability to troubleshoot complex systems containing hardware and software
  • Effective written and verbal communication skills

 Key Success Factors:

  • Able to see and shape “the big picture”
  • Confident Self-starter
  • Enjoys debugging and problem solving
  • Proactive in identifying opportunities for improvement
  • Motivated by challenging work
  • Comfortable working individually but know when to ask for help

 Nice-to-Have:

  • Version control experience using Perforce and/or Git
  • Experience working with CI/CD systems using Jenkins and/or GitLab
  • Linux Experience
  • Experience with configuring computer hardware (CompTIA A+ certification or similar)

Not sure if you meet all the qualifications for this role? Let us decide! At Hexagon, we are committed to a diverse and inclusive work environment. If you’re excited about the opportunities this role could bring, we encourage you to apply. For any questions about the role or our company, please email our team at hrrecruitingteam.ap@hexagon.com and we will be pleased to follow up with you. Please do not send cover letters or resumes to this address.

 

The Company: Hexagon is a global leader in digital reality solutions, combining sensor, software, and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality, and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications. You’ll be joining over 24,000 people in 50 countries on the leading edge of your field. 

 

This position is with Hexagon’s Autonomy & Positioning division, a global technology leader, pioneering end-to-end solutions for assured positioning and autonomy on land, sea, and air. Our work touches every aspect of life, from sustainability on Earth to enabling autonomy. Within the Autonomy & Positioning division your work will contribute to the operation of our brands NovAtel, AutonomouStuff, Veripos, and Antcom. 

 

Applicants who require accommodation in the job application process may contact Human Resources at hrrecruitingteam.ap@hexagon.com.

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