NovAtel

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E-Commerce Sales Manager

E-Commerce Sales Manager

Job ID 
2018-1366
Job Locations 
CA-AB-Calgary
Category 
Sales/Business Development
Type 
Permanent Full-Time

More information about this job

Overview

NovAtel’s GNSS positioning and correction data products are used by the world's leading companies in diverse markets including agriculture, surveying, mobile mapping, unmanned vehicles and more. E-commerce tools and processes are a key aspect of NovAtel's success in retaining, growing and supporting our major customers. Sales of products and services through e-commerce is a growth area for the company. To facilitate this growth, NovAtel is seeking an E-Commerce Sales Manager based in Calgary, Alberta Canada. This new role is responsible for ensuring NovAtel’s E-Commerce tools represent the needs of the customer and result in sales growth of correction data products and services.

Responsibilities

As our E-Commerce Sales Manager you will be responsible for:

  • Creating and taking ownership of E-commerce processes and workflows targeted at improving user experience and increasing sales
  • Providing support to regional sales managers and key account managers to facilitate growth of TerraStar correction service sales through E-commerce
  • Gathering customer requirements as input to future ecommerce developments and projects
  • Optimizing how products and services are represented, bundled and promoted
  • Developing and tracking metrics for growing sales through E-commerce
  • Analyzing performance against metrics and making recommendations for new strategies to grow sales through E-Commerce
  • Working with support and sales managers to successfully onboard new E-commerce store customers
  • Managing the onboarding of new M2M accounts with support from E-commerce development team
  • Providing support to the sales team for quoting and order fulfillment using E-commerce store
  • Collaborating with cross-functional teams of sales, marketing, support, operations and engineering personnel

Qualifications

Must-Have:                      

  • Bachelor’s Degree in Business or other related field
  • 5+ years of sales or customer support experience 
  • Experience working with E-Commerce tools and development teams
  • Demonstrated ability to collaborate with cross-functional teams on multiple projects
  • Excellent communication skills, both written and verbal
  • Proficiency in Excel, Outlook, PowerPoint, Word and Salesforce
  • Ability to travel for occasional customer visits

Key Success Factors: 

  • Goal oriented and results driven with demonstrated ability to achieve targets
  • Ability to create strong working relationships with the customer and internal stakeholders
  • Applies understanding of company's products and services to direct targeted e-commerce sales strategies
  • Self-motivated with the ability to work unsupervised
  • Can easily adapt to a changing environment with multiple priorities
  • Strong Business Acumen

Nice-to-Have: 

  • GNSS experience