NovAtel

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Application Engineer- Agriculture

Application Engineer- Agriculture

Job ID 
2017-1200
Job Locations 
Germany
Category 
Customer Support
Type 
Permanent Full-Time

More information about this job

Overview

Our customers have ideas. Lots of them. Turning those ideas into a competitive advantage is what we do. As part of the Hexagon group of companies, NovAtel's integrated global positioning solutions deliver success time and time again on land, sea and in the air. We help many of the world's leading companies stay in the lead by consistently delivering OEM global satellite positioning products that are recognized for their technical innovation, unsurpassed quality and industry-leading customer support.

 

NovAtel is looking for an Applications Engineer, based out of Germany, to join our growing Agriculture Applications Engineering Team.  Our Applications Engineers provide general product and application support for NovAtel Hardware and Software, and on related GNSS & INS topics, along with field services to NovAtel’s worldwide customer base.  This position will be focused on supporting NovAtel's European Precision Agriculture market. 

 

The team also provides numerous other services internally and externally to customers, Sales, Product Management, Project Management and Marketing to help ensure the cohesive and comprehensive delivery of products and materials.  Working closely with internal engineering teams ensures escalated issues are resolved in a timely manner while continuing to be the customer liaison and maintaining the customer interface.

Responsibilities

As our Applications Engineer, you would be responsible for:

  • Providing front line product and application support on NovAtel Hardware, Software, and related GNSS & INS topics to internal and external customers
  • Providing customer training, demonstrations, technical assistance, and technical sales support
  • Liaising with other departments regarding technical matters
  • Formulating and implementing procedures and plans for resolving problems
  • Performing software testing, verification, bug reports, and field trial coordination
  • Reviewing technical documentation and manuals
  • Generating application notes for frequently asked questions and knowledge database

Qualifications

Must-Have:                       

  • Degree in Agricultural, Geomatics or Electrical Engineering or related field, with 2+ years of related industry experience
  • Experience with precision agriculture technology
  • English fluency with excellent verbal and written skills
  • German fluency with excellent verbal and written skills.
  • Ability and willingness to travel locally and internationally up to 50% of the time, including trips to Canada to collaborate with the larger Applications Engineering team

Key Success Factors:

  • Self-motivated team player with proven problem solving skills and ability to multi-task
  • Outgoing and energetic with exceptional interpersonal skills
  • High attention to detail and highly organized
  • Comfortable working individually but know when to ask for help
  • Work well in a collaborative environment

Nice to Have:

  • Experience in working directly with customers, preferably in the delivery of support or services
  • Background includes experience in GNSS or INS systems installation and/or troubleshooting
  • French language skills